If you wish to reactivate an archived account and you remember your login credentials, simply attempt to login to your Webkinz World account to initiate the automatic account recovery process. You will be able to login to your account after 24 hours.
After 18 months of inactivity we will archive an account. For security purposes, during the archiving process, we remove all information associated to the account other than then User Name and Password.
Welcome To Webkinz Log In
If you wish to reactivate an archived account and you remember your login credentials, simply attempt to login to your Webkinz World account to initiate the automatic account recovery process. You will be able to login to your account after 24 hours.
If you wish to reactivate an archived account and you do not remember your login credentials, simply click the “Contact Support about this issue” button below for further assistance.
Please note that if an account remains inactive for a period of 7 years, Ganz will then delete that account.
Please click on “Contact Support About this Issue” and submit the following essential information:
I Forgot My Webkinz Username And Password
We require complete and accurate information in order to process your request.
Required information:
-Username
-Adoption Code
-First Name of the User
-Date of Birth of the User (YYYY/MM/DD)
-The name of the pet most recently adopted on the account
-Desired Password
***As a reminder, any attempts to gain access to Webkinz World in a fraudulent manner, including but not limited to using fraudulent Adoption Codes or guessing Adoption Codes is grounds for the immediate termination of your account.***