Welcome to Webkinz World Support
- Webkinz World Homepage
- Webkinz World Log In Secret Code
- Webkinz World Login
If you have any questions or concerns with anything regarding Webkinz World, please look through our Frequently Asked Questions below or if you don’t see your question or answer there, click the “Ask a Question” button below, fill out a request email and we will respond as soon as possible.
Welcome to Webkinz World Support. If you have any questions or concerns with anything regarding Webkinz World, please look through our Frequently Asked Questions below or if you don’t see your question or answer there, click the “Ask a Question” button below, fill out a request email and we will respond as soon as possible. Sep 24, 2019 Launched in 2005, Webkinz was one of the first children’s toys to bridge the physical and digital world. The stuffed animals were sold with codes that allowed you to bring your pet to life. What amazing room designs!! I can practically smell the flowers from the Blossom Village and I love the use of the color blue in the Ice Room and I would love to take a nap in the Colorful Fun Room!
Frequently Asked Questions
60 posts have been found
Answer: Webkinz Pets are lovable pets that each come with a unique Adoption Code that lets you play with a virtual version of your pet.
Answer: Please note that the content on Webkinz.com is available in English only.
3: What are browser Cookies and does Ganz use them?
Answer: Please click on 'See More' in order to access and review our policies regarding browser Cookies.
4: What does Ganz do with the information collected from users using “cookies”?
Answer: Any personal information collected by Ganz is never disclosed to third parties, and is not used for third party advertising purposes.
Answer: You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Check the 'Help' menu of your browser to learn how to change your cookie preferences.
6: If I clear my browser cookies, will I still be opted out of third party advertising on Webkinz?
Answer: If you clear your browser cookies and have previously selected to limit 3rd party advertising, you will need to reselect the Limited Advertising Option again in order to limit ads.
7: What type of Ads do you allow on the Webkinz site?
Answer: To learn more about our advertising standards please click on 'See More'
Answer: If your account has been archived and you wish to reactivate it, please have your parent contact our Customer Support team at webkinzsupport@ganz.com.
9: How do I permanently delete my child's account?
Answer: You can delete your child’s Webkinz account using a Parent’s Account that is set up in the Account Controls section of the Parent’s Area.
Answer: To reset a forgotten password, click on See More in order to be shown what pieces of information we require from you.
Welcome to Webkinz World Support

If you have any questions or concerns with anything regarding Webkinz World, please look through our Frequently Asked Questions below or if you don’t see your question or answer there, click the “Ask a Question” button below, fill out a request email and we will respond as soon as possible.
Frequently Asked Questions
60 posts have been found
Answer: A recently adopted pet may be reset to be made ready for re-adoption if it was adopted within the last 30 days.
12: Have you been told that your Adoption Code is Used?
Answer: If you receive an error identifying your adoption code as used, you will need to contact consumer support.
13: Have you been told that your Adoption Code is Incorrect?


Answer: If you receive an error identifying your adoption code as incorrect, you will need to contact consumer support.
Answer: If you have started a Webkinz World account within the past 30 days, it is possible for Consumer Support to reset your account
Answer: In most cases, usernames cannot be changed. However, if your username is inappropriate, includes personal information, or if your current username threatens the security of your account, an exception can be made.
Answer: In most cases, pet names cannot be changed. However, if your pet name contains your secret code or is inappropriate, an exception may be made.
Webkinz World Homepage
Answer: If you have lost your adoption code, you will need to scan your receipt and send it to consumer support.
Answer: Entering a Hamster Feature Code at the Code Shop will add the hamster to your Webkinz World account.
Webkinz World Log In Secret Code
Answer: If you have lost your feature code, you will need to scan your receipt and send it to consumer support.
20: Did You Unlock A Feature Code on the Wrong Account?
Webkinz World Login
Answer: Unfortunately, once a Feature Code is used, it cannot be reset and the item must remain on the account where the Feature Code was redeemed.